Billing Terms and Conditions

Pelxa Payment Policy

1. Accepted Payment Methods

We offer a variety of secure payment options to ensure a smooth and convenient shopping experience. We accept the following payment methods :

  • Credit and Debit Cards : Visa, Mastercard, American Express, Diners Club, Discover, Maestro and UnionPay.
  • Digital Wallets : Apple Pay & Google Pay.

All payments are processed in British Pounds Sterling (GBP).

2. Payment Processing

  • Payments must be completed at the time of purchase.
  • Orders will not be processed or shipped until full payment has been received.
  • If a payment is declined or fails, the order will not be confirmed.

3. Pricing & Currency

  • All prices listed on Pelxa are in British Pounds Sterling (GBP).
  • Prices are subject to change without notice.
  • Any applicable taxes and shipping fees will be calculated at checkout.

4. Secure Payment Processing

  • Pelxa uses SSL encryption and trusted payment gateways to ensure your transactions are secure.
  • We do not store your credit card or payment details.

5. Refunds & Chargebacks

6. Fraud Prevention

  • Pelxa reserves the right to cancel or hold any order suspected of fraud or unauthorized activity.
  • Additional identity verification may be requested for high-value transactions.

7. Contact Us

Business Name : Pelxa
Address : Ground Floor, Prospect House, Columbus Quay, Liverpool, North West England, L3 4DB, United Kingdom

Email : support@pelxa.co.uk
Phone : +447418304796
Contact : Contact Form
Customer Service :
Monday to Friday : 9:00 AM - 5:00 PM
Saturday & Sunday : Closed


We aim to respond to all inquiries within 1 business day.

 

Glad to have you with us at Pelxa.

 

Our team is here to ensure your shopping experience is seamless, enjoyable and fully supported.